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Frequent disconnect from Matillion UI.

We are getting frequent disconnect from Matillion UI with the following error:

INFO [https-openssl-nio-8443-exec-6] com.matillion.bi.emerald.server.controller.Controller.onClose The Session [4e] has disconnected. Reason : error:140E0197:SSL routines:SSL_shutdown:shutdown while in init.

It looks like an issue with open ssl.

1 Community Answers

Matillion Agent  

Dan D'Orazio —

Hi Rajish -

This may be due to some recent changes in the Chrome browser regarding SSL. Can you confirm the Matillion version that you are on and attempt to recreate from another non-Chromium based browser, such as Firefox?

If you don’t experience the issue using another browser and your Matillion version is less than 1.38.8, an update to our latest release should resolve the issue.

Best -
Dan

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